REMINDER – the Assocaition’s New Fiscal Year started on March 1st! If you make a recurring online payment, please be sure to login and update your payment settings to match your new charges.

Our bookkeeper, Christopher Rayburn, printed this months AR Report – that is, the report that shows us all account balances, and our team was surprised to find it was several pages longer than it typically is. There were a couple similar problems showing up on a relatively large number of accounts:

1. Many Owners who set up a recurring payment online through Habitat’s online payment app ‘Rent Cafe’, did not update their monthly payment leaving a balance due. In most cases the balance due is relative to the fee increases for the new fiscal year.
2. We’ve also found that many Owners had their recurring payment set to expire at the end of February, or March 1st. So, in those cases, no payment was made at all.

We are trying to make as many courtesy calls as we can to remind Owners of these changes. But with regular business it will be near impossible to reach everyone. So, we encourage anyone with an automated payment online to login and check their settings. If necessary, update your monthly payment amount and reset the expiration.

If you have any questions, don’t hesitate to contact us at parktowercondo-mgmt@habitat.com.