UPDATED September 15

And, Hopefully Our Final Update – The Materials In And Work Is Scheduled For Next Thursday and Friday!

Finally after a year long wait, the materials are in for the install of the 2nd revolving door. This is the west door, closest to the front desk.

We expect workers to complete this work on Wednesday September 20th and Thursday September 21st. Workers should be present between about 8:30am and 4pm.

UPDATED August 18

We received an update from the installer, that they are still waiting for the materials for the second door.

The last they were updated by the manufacturer, it was going to be at least a couple more weeks before we could expect them. Fortunately, the door has been working fine, for now.

We will update this post when we receive more word on what to expect.

UPDATED July 7th

FINALLY! The Replacement Of The East Door Has Been Completed.

Work took about a day and a half, but the new custom revolving door is now in place.

As of the last notice, we are still expecting the west door to be replaced sometime in mid-July. We will follow up with an updated post once we receive a confirmation.

UPDATED June 23rd

Our vendor has updated us – the door will not be ready for pick up by the installer until the first week of July. They now have the installation date updated for Friday July 7th. They will confirm the install date once we receive confirmation that the material is confirmed ready for pick-up.

The second revolver is anticipated to be ready for pick-up mid-July.

We will follow up with an updates as we receive them.

UPDATED June 9th

It appears we have some light at the end of the tunnel finally…

Our vendor has reported they expect to have the first of the doors completed and ready by June 27th or 28th.

The second door is also being finalized, but is going to be a little later as they are awaiting the hardware to arrive towards the end of June or 1st week of July.  But the timing is somewhat intentional on the second door, as we did not want to plan to install them both at the same time.

If all remains as presently expected, they’ve advised us that the first door will be installed June 30th and the second door around July 5th or 6th.

UPDATED May 13th

Our vendor has reported – and assured us – that all the parts are fabricated for the first door. The door panels sent for painting and expected back in about 2-3 weeks. At that point the door will be assembled and shipped. When they confirm they’ve received everything in good order their install team will contact us for scheduling.

We’ve asked them to get started as immediately as possible, and that we are fine with at least one business days notice once they are ready to do the install. When we have word, we will get notices posted without delay.

This certainly has been a challenge, taking far longer than originally estimated. We have heard from multiple sources that the whole revolving door industry is experiencing these delays, and it is pretty symptomatic of business challenges we’ve been experiencing the past couple years.

We will keep pushing until the work is done, and appreciate everyone’s support and patience while we continue to wait.

UPDATED March 17th

Despite past updates, the vendor alerted us this week that we were misinformed. Key parts and materials are still being manufactured and we DO NOT have an actual ship date yet.

The most recent information we were given is it could actually be another 8 to 10 weeks. Our team was like misinformed about the shipping details by someone from the parts vendor misinterpreting the delivery of particular materials for the delivery of the entire order. 🙁

We are applying as much pressure as we can, but we don’t have much direct control over the manufacture of custom doors. We are still being told the delay is due to labor shortages and supply line disruptions in the industry.

Once we have more information, this post will be updated.

UPDATED February 24th

We are waiting for an update from the vendor – we still don’t have a start date, but expecting it anytime now. We will update this post when we have more information and details.

UPDATED February 16th

Our team has confirmed with the vendor, the new revolving doors and ancillary parts have shipped. Thankfully several days early than we were anticipating.

Upon arrival, we expect a quick turn around for installation, and we will update this post once we receive the confirmation. Initially, the vendor indicated the work may be able to be done within days of arrival. Of course, they will be inspecting the doors and parts for quality and confirmation we are getting what we ordered. Barring such challenges, it is entirely possible the doors will go in by the end of February.

IN THE MEANTIME, during high winds and inclement weather, the remaining operational door will be secured for safety reasons. We realize this is an inconvenience and thank everyone for their patience when this happens.

UPDATED February 3rd

We’ve received word from the contractor coordinating the replacement of the lobby revolving doors, that the parts and materials needed are just about ready and shipping  is expected by Tuesday February 21st.

If this holds, once they confirm everything is received and completed a quality check, they anticipate scheduling the work as immediately as possible. We will update this post when we have the official start date. It is possible work could begin as soon as month end or the first week in March.

They will begin with the easternmost door that is already out of service.

We will follow up once shipping is confirmed, and we have the timing and details about what to expect.

UPDATED October 25th

The Good News…

At their Monday October 24^th meeting, the PTCA Board of Directors formally approved replacement of the revolving doors in the lobby. Both the door that failed and the one that hasn’t. Great consideration was given to a variety of options including sliding doors, moving the doors, combining them, one of each and more. After our team presented multiple proposals, discussion at three Board Meetings and following a report from Board Secretary Sheldon Atovsky who visited several locations to observe both sliding and revolving doors in operation, the Board voted unanimously to proceed with replacement of both with new revolving doors. A proposal by Door Systems Inc. has been approved and the order for the necessary materials has been placed.

The Bad News…

We were told by all the bidders, including Door Systems, this process will take at least 12 weeks at this point. While the order is being placed, production and delivery is running about 3 months for such fixtures. And that included both the revolving and sliding door options. They will have to be manufactured and customized at that, which right now is something that no longer happens relatively quickly. Once the order is confirmed, and Door Systems has more details, they will share an estimated timeline.

We will follow up with updates as we receive them.

UPDATED September 16th

Due to the potential cost of and timing of repairs to the revolving door, at the Board of Directors meeting on Monday September 12th, the Board looked more seriously at the possibility of complete replacement. They also considered the possibility of installing a sliding glass door structure in the place of revolving doors, like those present at many other buildings including residential towers and retail businesses.

A number of questions were raised, and our management and maintenance teams are doing further research and collecting more information for consideration.

ORIGINAL POST

The Southeast Revolving Door Collapsed And Sustained Catastrophic Failure And Frame Damage During Sudden Severe Weather

The door collapsed after a summer thunderstorm developed and a sudden strong gust of wind slammed into the building. The collapse caused two of the panels to crash into each other, resulting in portions of the frame to pretty much crumble. Our team is exploring options for both repair and replacement. Both are costly options, with full replacement being far more most costly. However, we can not get reasonable guarantees on repairs alone, so it is a bit of a catch 22.

ALSO, regardless of the solution, so far we would be unable to schedule the work for weeks out. This is due mostly to the nature of the parts and materials we need, much of which is custom. These things don’t sit on a shelf somewhere, unfortunately. On top of that, the typical vendors we work with are stretched thin.

It is also being considered that sudden violent weather events like this are becoming a lot more common than they have been historically. We deal with weather related problems with these doors now more than ever. There is a possibility a solution other than a revolving door may be pursued, and if that is the case it may be some time yet before any work is done.

Nonetheless, we wish to assure everyone we are working on this. We are presently collecting information for the Board to consider.

We appreciate everyone’s patience and understanding while this process unfolds.