From The Team At Astound Broadband

Dear Owners and Residents of the 06, 07 and 08 Units,

If you have not upgraded your Astound Broadband equipment as part of the recent renewal please contact us right away to get your upgrade scheduled.

We recently partnered with your Association to upgrade your services and equipment to the following:

•Preferred Video Service
•Paramount+ with Showtime
•Three (3) Android Cloud Based HD/DVR Powered by TiVo
•1 GIG x 1 GIG Symmetrical High-Speed Internet Service
•One (1) Optical Network Terminal (ONT)
•EERO (Enhanced Mesh WiFi), up to Two (2) Devices

On Monday April 28, 2025, the coaxial cable lines serving the 06, 07 and 08 tiers will no longer transmit a signal to your equipment. As a result, you will lose television and internet service if you have not transitioned to the new fiber connection.

To have your equipment upgraded at no charge please call our Local Customer Center at (312) 955-2647 Monday through Friday between 9am and 6pm. Free appointments can be made for Wednesday April 23rd through Saturday April 26th.

In addition to the services included in your bulk package, Astound also offers mobile phone service, expansive tiers of additional HD programming, and much more. When contacting us, you will have the opportunity to personalize your experience by adding to, or upgrading, your account with services that best fit your lifestyle.

Thank you,

Astound Broadband, Chicago