Residents and Owners can get PTCA business notices, maintenance announcements and updates, and alerts for emergencies via text. We’ve used it for heating and air conditioning problems and outages, elevator outages, cable/internet service outages, alerts regarding falling ice, reminders for Board and Owner Meetings and events, and more, delivered right to subscriber cell phones! Besides Board Meeting notices and other events, we most recently used it during the icy winter conditions, to alert residents about falling ice from the tower!
This program was put in place to help improve our communication of important news, messages and to assist in the event of emergencies.
Simply follow the instructions below, and use your cell phone to subscribe to the category of messages you are interested in. Obviously, posted notices, our regular PT News and Update e-mails and other means we use to communicate with you will continue. These texts are only intended to supplement the communication efforts we already have in place, as an added outlet for urgent alerts, reminders and messages.
There are three categories to which you can subscribe:
Emergencies – Fires, floods, active shooters, power outages etc.
To subscribe to this notification service, text “PTCAalerts” to 94253
Notices – Meetings, business and activity announcements and reminders.
To subscribe to this notification service, text “PTCAnotices” to 94253
Maintenance – Elevator, water and other service outages, as well as repairs, construction and project announcements.
To subscribe to this notification service, text “PTCAmaintenance” to 94253
When you subscribe, you will receive a welcome message. And thereafter, when we are able, you will receive relevant texts with alerts and notifications relevant to the categories you subscribed to. We are limited to 160 characters, and don’t want to drive our subscribers crazy. 🙂 So we intend to keep messages short, sweet, and too the point. If it is a critical matter, you may receive more than one text.
You may unsubscribe at any time, by texting “STOP” to 94253. If you do this, you will be unsubscribed from every category of message. However, you can re-subscribe at any time to the ones you are interested in by repeating the steps above for the category you want.
You can not Reply to us at ‘94253’ unfortunately. But if you do have questions resulting from any messages you receive, you can call the office at 773-769-3250 – after hours, the front desk at 773-769-3083, or send us an e-mail.