Earlier today (Monday January 19th) a service area smoke detector on the 35th floor triggered the Elevator Recall system, bringing all the elevators down to the lobby level.

Upon investigating, we could not determine the presence of smoke or any other cause for the recall to be activated. Subsequently the elevators were released. We are having this investigated further by Otis Elevator and the vendor who provides repairs and maintenance for the recall system, fire panel and devices. We realize people were stuck on their floors, and in the lobby waiting while we handled this situation – some even hoofed it all the way down and up including members of our staff. We apologize for any inconvenience or delay this caused, and appreciate everyone’s patience and understanding while we investigated the situation. The elevators did exactly what they need to when a sensor goes off, and of course we all agree better safe than sorry.

Had this been an actual emergency we would have broadcast a message on channel 195 and our website at www.ptcondo.com – and sent out regular e-blasts to keep residents and owners apprised of the situation. Also, if there are fire or police officials present, management and the staff temporarily cede direction of most operations to the authorities. Unless you are in immediate danger, we encourage you to not panic, remain in your unit unless directed and follow the “C.A.L.M.” method consistent with what is recommend by the City of Chicago, when you become aware of an emergency situation:

1. CALL 911 first!

2. ALERT building management/staff by calling the front desk (773-769-3083) and other residents if you can do so safely.

3. LISTEN for instructions from fire officials. These will come over hallway speakers, and will be disseminated via e-mail blast, www.ptcondo.com and broadcast on Channel 195.

4. MOVE to safety or evacuate, only if you are in immediate danger. The safest place in the event of an emergency in a building of this construction, is your unit. But if the event is occurring in your unit, evacuate to the nearest stairs and make your way down to the lobby. In the event of a fire, if you can do so safely, make sure your unit door closes behind you.

Folks on our e-mail list have received a helpful brochure which discusses this in more detail. If you are not on our list, e-mail us  and we will send you a copy. Also, we are holding a Life Safety Meeting on Tuesday February 3rd at 6:30PM in the 2nd Floor Party Room. This will take place in advance of the quarterly Unit Owner’s Forum, which is schedule the same night at 7:30PM.