UPDATED November 23rd

The Team At OTIS Reports Elevator #3 Will Be Down For About 3 Weeks

Our regular technicians uncovered a problem while performing routing maintenance, specifically with the main drive shaft and bearings. This has required ordering the necessary parts – which are already in route – and scheduling a special repair team as we reported previously.

As of now, they expect the necessary parts to arrive in the upcoming week and the needed repair to begin on Monday December 2nd. Once work gets started, it should take about 2 weeks to complete.

We will update this post if any more details become available or if there is any change to our expectations.

ORIGINAL POST November 21st

OTIS Elevator reported Elevator #3, serving the Lobby, 2nd Floor and the 23rd floor through 55, has been taken out of service.

While conducting routine maintenance, our regular service technician identified a problem requiring repair. We are awaiting an update on expectations and timing. When we receive more information, we will provide an update.

OTIS has advised that a special repair team will need to be scheduled to complete the necessary repairs. They are unable to provide and ETA yet, but we will post an update once it is available.

We realize having any elevators out of service is problematic, and we appreciate our resident’s patience and understanding while this is resolved.

We will keep everyone updated with any new information or details that become available.