From a network managed by an outside service provider, to an internal server based system. This will provide us a great deal more flexibility and should save approximately $2000 in fixed costs annually.
The phone system has been successfully switched over to the new system and should now be functioning for anyone making calls to us. As this is a new internal server based network, we may have some kinks to work out with voice messaging, call routing and other details over the next week or so. For anyone who tried to reach us this afternoon, unsuccessfully, we apologize for any inconvenience.
Overall, it is our hope this new system will reduce some fixed costs overtime, and give us the capability to add some application based services that may improve Owner and resident experiences communicating with Management and the staff.
If you notice any anomalies when trying to place a call to any of the Association phones or extensions at the front desk, pool, garage and office, please let us know.
If you have any questions, do not hesitate to contact the office.
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