We anticipate ASTOUND will be performing the ’09/’12 units’ free equipment installations by appointment between Wednesday January 15th and Saturday January 18th.
While this is specifically for the ’09 and ’12 units, other units that have already had their transition but missed the free installation period may take advantage of this effort as well. Any Owners or residents on the ’02 and ’14 tier who may have missed their free install period last week (10/23-10/26) may schedule their installation.
IN FACT – For ’02 and ’14 units, this will be the last chance for you to schedule a free install before the co-axial line is
A more formal notice with specific details, including the number to call, what to expect and an FAQ (frequently asked questions) about the installation process and new services and equipment, will be distributed a couple weeks prior to the install period.
In the meantime, anyone with questions is welcome e-mail us at parktowercondo-mgmt@habitat.com.
For All ’09 Units:
Monday 12/2/24 55, 54, 53, 52
Tuesday 12/3/24 51, 50, 49, 48
Wednesday 12/4/24 47, 46, 45, 44
Thursday 12/5/24 43, 42, 41, 40
Friday 12/6/24 39, 38, 37, 36
Monday 12/9/24 35, 34, 33, 32
Tuesday 12/10/24 31, 30, 29, 28
Wednesday 12/11/24 27, 26, 25, 24
Thursday 12/12/24 23, 22, 21, 20
Friday 12/13/24 19, 18, 17, 16
Monday 12/16/24 15, 14, 12, 11
Tuesday 12/17/24 10, 9, 8, 7
Wednesday 12/18/24 6, 5, 4, 3
For All ’12 Units:
Wednesday 11/6/24 55, 54, 53, 52
Thursday 11/7/24 51, 50, 49, 48
Friday 11/8/24 47, 46, 45, 44
Monday 11/11/24 43, 42, 41, 40
Tuesday 11/12/24 39, 38, 37, 36
Wednesday 11/13/24 35, 34, 33, 32
Thursday 11/14/24 31, 30, 29, 28
Friday 11/15/24 27, 26, 25, 24
Monday 11/18/24 23, 22, 21, 20
Tuesday 11/19/24 19, 18, 17, 16
Wednesday 11/20/24 15, 14, 12, 11
Thursday 11/21/24 10, 9, 8, 7
Friday 11/22/24 6, 5, 4, 3
If you have any questions, please contact the Management Office at parktowercondo-mgmt@habitat.com.
(Previously door dropped to all 09 and 12 Units on all floors.)
September 26, 2024
Dear Resident of Park Tower Condominium Association,
Please be advised that the Astound Broadband Fiber-to-the-Home re-wire project start date has been scheduled from Monday, October 14th to Tuesday, November 19th. The specific details of the schedule are as follows:
– Astound will place PVC protection for the entire 09 and 12 tiers from the top down (floors 55-3) and begin open the wall at the work location followed by vacuuming. Astound will need to cut a 2 ft. x 5 ft. opening in the existing drywall. The location of the drywall opening will be on the living room side of the wall. Below are floorplans showing work locations:
– Astound will begin coring on Monday, October 14th and that will overlap with laying of the PVC protection, and the work area will be vacuumed.
1. Installation of PVC Carpet & Floor Protection; Create Drywall Opening; Vacuum Work Location:
October 14th all ’09 and ’12 units from 55th to 46th floor
October 15th all ’09 and ’12 units from 45th to 36th floor
October 16th all ’09 and ’12 units from 35th to 26th floor
October 17th all ’09 and ’12 units from 25th to 16th floor
October 18th all ’09 and ’12 units from 15th to 5th floor
October 21st all ”09 and ’12 units from 4th to 3rd floor
2. Coring And Vacuuming Work Location
October 14th all ’09 and ’12 units from 55th to 46th floor
October 15th all ’09 and ’12 units from 45th to 36th floor
October 16th all ’09 and ’12 units from 35th to 26th floor
October 17th all ’09 and ’12 units from 25th to 16th floor
October 18th all ’09 and ’12 units from 15th to 5th floor
October 21st all ’09 and ’12 units from 4th to 3rd floor
– Installation of Backbone Fiber (Access to ALL ’09 and ’12 Units ALL Floors). Astound will run backbone fiber 6 days and will need access to all the units in tier, floors 55-3, the following days:
All ’12 Units All Floors – Monday, October 21st, Tuesday, October 21nd and Wednesday, October 23rd
All ’09 Units All Floors – Thursday, October 24th, Friday, October 25th, Monday, October 28th
– Fiber Rewire, Drywall Closure, Drywall Patching, Sanding and Removing of PVC to occur as follows:
1. Fiber Rewiring and Drywall Closure ’12 Units
Monday October 21st 55th – 46th Floors
Tuesday October 22nd 45th – 32nd Floors
Wednesday October 23rd 31st – 18th Floors
Thursday October 24th 17th – 3rd Floors
2. Fiber Rewiring and Drywall Closure ’09 Units
Friday October 25th 55th – 46th Floors
Monday October 28th 45th – 32nd Floors
Tuesday October 29th 31st – 18th Floors
Wednesday October 30th 17th – 3rd Floors
3. Patching Drywall ’12 Units
Thursday October 31st 55th – 46th Floors
Friday November 1st 45th – 36th Floors
Monday November 4th 35rd – 26th Floors
Tuesday November 5th 25th – 16th Floors
Wednesday November 6th 15th –3rd Floors
4. Patching Drywall ’09 Units
Friday November 8th 55th – 46th Floors
Monday November 11th 45th – 36th Floors
Tuesday November 12th 35th– 26th Floors
Wednesday November 13th 25th – 16th Floors
Thursday November 14th 15th –3rd Floors
5. Sanding & Removing PVC ’12 Units
Tuesday November 5th 55th – 44th Floors
Wednesday November 6th 43rd – 32nd Floors
Thursday November 7th 31st– 20th Floors
Friday November 8th 19th – 7th Floors
Monday November 11th 6th –3rd Floors
6. Sanding & Removing PVC ’09 Units
Wednesday November 13th 55th – 44th Floors
Thursday November 14th 45th – 32nd Floors
Friday November 15th 31st– 20th Floors
Monday November 18th 19th – 7th Floors
Tuesday November 19th 6th –3rd Floors
We are excited to have this opportunity to provide you with our premier communication services and look forward to offering you the most innovative technology!
Thank you,
Astound Broadband Chicago
Park Tower Condominium Association 09 and 12 Unit Fiber-to-the-Home (FTTH) Re-Wire Frequently Asked Questions (FAQs)
1. Will the re-wire project cause any interruption to my current Cable and Internet service? No. Astound is installing a parallel backbone that does require any interference with the existing coaxial system.
2. How should I plan for the fiber rewire project?
The work in your unit should take approximately 90 minutes to complete depending on the specific wiring that required for your particular unit. Prior to the arrival of the Astound representative, please safeguard valuables and move furniture located between the point of entry and fiber termination point.
3. What will the fiber optic cable look like in my unit?
The fiber optic cable used in the units is very thin and almost invisible. It is too delicate to be run without being adhered to the wall, baseboard, or ceiling. To receive the newly contracted Astound service, you must have the fiber optic cable installed in your unit.
4. Can I request to have custom or additional wiring in my unit?
Yes, the on-site contractor can provide a quote and scope of work at the time of the unit wiring. Please notify the contractor of what additional wiring you would prefer. The individual quote will be based on the scope of work required. You have the option to provide the contractor with a separate date and time to schedule custom wiring. Please note that custom wiring cannot be done during previously scheduled construction or installation times. The resident will be invoiced and pay the contractor directly for any non-standard customized work. Payment is due upon receipt.
5. The schedule does not include specific time slots. When will my unit be visited? The wiring technicians will begin at the first floor listed at 9:00 am and proceed through the end of the floors listed.
6. What happens if my unit is not re-wired?…Units that are not re-wired will not be able to receive the newly contracted services…After the re-wiring is completed, in each respective tier, an implementation project will be scheduled in order install the new equipment and activate the new services in each unit…Upon completion of the implementation project, for each tier, the coax will be deactivated…Any units not re-wired will lose cable & internet service…Any unit that does not schedule to receive the new equipment will lose cable & internet service; as the existing equipment cannot operate in the fiber environment.
If you have any questions, please contact the Management Office at parktowercondo-mgmt@habitat.com.